As we move further into the digital age, it’s becoming increasingly important for businesses to have a solid understanding of both digital marketing and cybersecurity. However, these two industries are often at odds with each other.
On one hand, you have businesses that are focused on acquiring new customers and growing their brand awareness.
On the other hand, you have businesses that are focused on protecting their customers’ data and ensuring that their online security is up to par.
So, how can these two industries coexist moving forward?
Here are 20 important considerations for how digital marketing and cybersecurity will work together moving forward.
1. Data Privacy Regulations are Changing Digital Marketing and Cybersecurity.
The General Data Protection Regulation (GDPR) is a set of regulations that were put in place to protect people’s data privacy. The GDPR applies to any business that collects, stores, or processes the personal data of individuals in the European Union (EU).
The GDPR has had a major impact on digital marketing and cybersecurity.
First, businesses need to be more transparent about how they are collecting and using data. Second, they need to have security measures in place to protect that data. Finally, they need to provide people with a way to opt out of having their data collected.
The GDPR is just one example of how data privacy regulations are changing the landscape of digital marketing and cybersecurity. As more and more regulations are put in place, businesses will need to adapt their strategies.
2. Digital Marketing Requires Businesses to be Agile and Adaptable
The ever-changing landscape of digital marketing means businesses need to be able to quickly change their strategies in order to stay ahead of the curve. This can often be at odds with cybersecurity, which requires a more static and secure approach.
For instance, if a new social media platform becomes popular, businesses need to be able to jump on board and start using it to reach their target audiences. However, if that social media platform is not secure, it could put customers’ data at risk.
The likely tactic that will continue to emerge will be for businesses to have a dedicated team for each area.
3. Digital Marketing and Cybersecurity Require a Data-Driven Approach
In order to be successful, businesses need to understand their customers and what they are looking for. This requires collecting and analyzing data.
However, collecting data can also pose a security risk if it’s not done properly. For instance, if customer data is collected without their consent or knowledge, it could be used for malicious purposes.
The solution here is for businesses to be transparent about how they are collecting and using data. They should also put security measures in place to protect that data.
When done correctly, data can be used to improve both digital marketing and cybersecurity efforts.
4. Cybersecurity: Obstacle to Growth or an Opportunity
Some businesses will see cybersecurity as an obstacle to growth because they will view it as something that slows them down or prevents them from taking certain risks. Other businesses will see cybersecurity as an opportunity to differentiate themselves from their competitors.
The key for businesses is to find the right balance between security and risk. They need to make sure that they are taking the necessary precautions to protect their customers’ data, but they also need to be willing to take risks in order to grow their business.
For example, entirely remote digital marketing agencies will have to find new ways to market themselves without relying on in-person meetings or events. They will also have to take into consideration the growing cybersecurity threats and landscape and convince clients that their data will be safe.
5. The Increasing Use Of AI and Automation
The increasing use of artificial intelligence (AI) and automation is changing the landscape of digital marketing and cybersecurity.
AI can be used for things like website personalization, content creation, and lead generation. Automation can be used for things like email marketing, social media, and website maintenance.
Both AI and automation can help businesses improve their digital marketing and cybersecurity efforts. However, they can also pose a security risk if they’re not used properly.
For example, if automated emails are sent out without the recipient’s consent or if AI is used to create fake reviews or social media posts.
The key for businesses is to use AI and automation responsibly. They should only use these tools to improve their digital marketing and cybersecurity efforts, not to take shortcuts or to break the law.
6. Digital Marketing Becomes More Responsible
As people become more aware of the risks of cyberattacks and data breaches, they will start to demand that businesses take responsibility for their data. This will put pressure on digital marketing agencies to be more responsible with the data they collect and use.
Digital marketing agencies will need to be more transparent about how they are using data. They will also need to have security measures in place to protect that data. Finally, they will need to provide people with a way to opt out of having their data collected.
7. Digital Marketing and Traditional Marketing is Blurring
The line between digital marketing and traditional marketing is blurring. This is because more and more businesses are using digital channels to reach their target audiences.
For example, a business might use traditional marketing channels to generate awareness for its brand and then use digital marketing channels to drive traffic to its website. Or, a business might use digital marketing channels to create a relationship with its customers and then use traditional marketing channels to make a sale.
Cybersecurity factors in here because the same security considerations that apply to digital marketing also apply to traditional marketing. For example, if you’re using email marketing, you need to make sure your emails are secure and that you’re not accidentally sending sensitive information to the wrong person.
The bottom line is that businesses need to be aware of the security risks associated with both digital and traditional marketing.
8. The Uncertain Future of Digital Marketing and Cybersecurity
The future of digital marketing and cybersecurity is uncertain. This is because the landscape is constantly changing. New technologies are being developed, new regulations are being put in place, and new threats are emerging.
This means that businesses need to be prepared for change. They need to stay up-to-date on the latest trends and developments in the digital marketing and cybersecurity fields. They also need to be prepared to adapt their strategies as the landscape changes.
9. There is No One-Size-Fits-All Solution
There is no one-size-fits-all solution for digital marketing and cybersecurity. This is because every business is different. Every business has its own unique needs and goals.
This means that businesses need to tailor their digital marketing and cybersecurity efforts to their own specific needs. They need to find the right mix of tools and strategies that will work for them.
10. Collaboration is Key
Collaboration is key for digital marketing and cybersecurity. This is because no one company can do it all on its own. Businesses need to work together to create a comprehensive digital marketing and cybersecurity strategy.
For example, businesses need to share information about threats and vulnerabilities. They also need to share best practices and lessons learned. By collaborating, businesses can create a stronger defense against digital threats.
11. Tools and Software Become Points of Vulnerability
As more and more cloud and web-based software become part of the digital marketing tech stack, they will create more points of vulnerability. This is because these tools are often not as secure as on-premise software.
This means that businesses need to be aware of the security risks associated with these tools. They need to ensure that their data is properly protected when using these tools. Already we are starting to see breaches that are caused by insecure marketing software, such as the recent MailChimp breach.
12. Remote Working Raises Cybersecurity Concerns
Digital marketing is one of the industries with the most remote workers, which means that cybersecurity is a chief concern.
This is because remote workers are often using their own personal devices and home networks to access company data. Digital marketing also employs a large number of digital nomads, which means people are accessing their own and client data from public networks in airports, cafes, restaurants, and the like.
This means that businesses need to have comprehensive cybersecurity policies and procedures in place. They need to ensure that their data is properly protected at all times.
13. New Types Of Cyber-Attacks
As digital marketing becomes more sophisticated, we will start to see new types of cyber-attacks specifically targeting digital marketing companies. These attacks will exploit the vulnerabilities in the tools and software that make up the typical digital marketing tech stack.
Businesses need to be prepared for these new types of attacks. They need to have the right tools and processes in place to detect and defend against these threats.
Digital marketing companies will increasingly need to consider how they are managing, backing up, and insuring their data. They will need to have disaster response plans in place to mitigate the damage from these attacks.
14. The Need for Speed May Conflict With the Need for Security
The need for speed is often in conflict with the need for security. This is because businesses need to move quickly to stay ahead of the competition. However, moving too quickly can often lead to shortcuts being taken when it comes to security.
This means that businesses need to strike a balance between speed and security. They need to ensure that their processes are secure, but that they are not sacrificing speed for the sake of security.
The best way to do this is to have a dedicated team or individual responsible for cybersecurity who can work with the rest of the business to ensure that security is built into everything they do.
15. Regulatory Compliance Considerations
There are a number of regulatory compliance considerations specifically for digital marketing companies.
This means that businesses need to be aware of these compliance requirements. They need to ensure that they are taking the necessary steps to protect customer data. Failure to comply with these regulations can result in hefty fines.
16. Cybersecurity Insurance
As the risks associated with digital marketing increase, businesses may need to invest in cybersecurity insurance. This insurance will help to protect businesses from the financial losses that can occur as a result of a cyber-attack.
17. Automation Increases the Need for Cybersecurity
The trend toward automation in digital marketing will increase the need for cybersecurity. This is because automated systems are often controlled by software that is vulnerable to attack.
Businesses will need to make sure that their automated systems are properly secured. They also need to have processes in place to detect and respond to attacks on these systems.
18. Cybersecurity as a Ranking Factor
Cybersecurity efforts such as whether or not a website uses HTTPS are already a ranking effort and more are likely to emerge in the coming years.
This means that businesses need to make sure they are taking steps to protect their website from cyber attacks. Cybersecurity will increasingly be viewed as an integral part of user experience, which Google is adamant about promoting and rewarding.
Digital marketers will have to step up their cybersecurity knowledge, and we are likely to see more cybersecurity experts being employed in the digital marketing field in order to meet these new Google ranking standards.
19. Cybersecurity Training for Digital Marketing Employees
As the risks associated with digital marketing increase, businesses will need to provide training for their employees on how to protect themselves and the company from cyber-attacks. This training should cover topics such as how to spot phishing emails, how to create strong passwords, and how to use two-factor authentication.
Employees represent the biggest cyber threat for most businesses, and digital marketing is ripe for social engineering, phishing, ransomware, and other malicious attacks. As such, it’s imperative that businesses provide their employees with the training they need to stay safe online.
20. The Role of the CMO in Cybersecurity
The CMO is typically responsible for the marketing budget and ensuring that marketing campaigns are effective. However, as digital marketing becomes increasingly complex, the CMO will need to take on a more strategic role. This will include working closely with the Chief Information Security Officer (CISO) to ensure that security is built into everything they do.
The CMO and CISO need to have a good working relationship in order to effectively protect the business from cyber attacks. They need to be able to trust each other and share information freely. This way, they can identify and mitigate risks quickly and efficiently.
Digital marketing is evolving rapidly, and businesses need to keep up with the latest trends in order to stay ahead of the competition. Cybersecurity is one of the most important considerations for businesses moving forward. By taking into account the above considerations, businesses will be better prepared to protect themselves from cyber-attacks and stay ahead of the curve.