Manulife Investment decision Management reinforces its digital prowess in Asia with new senior position
4 min readHONG KONG, Jan. 14, 2021 /PRNewswire/ — Manulife Financial commitment Administration these days announced that Grace Ho, Main Advertising Officer, Asia, is appointed Head of Immediate Electronic Business enterprise and Portfolios, Asia. This is a recently designed part which displays the firm’s dedication to growing its digitally-enabled distribution ability to embrace the new typical: a new established of buyer requires across investing and retirement, and new distribution designs with intermediaries and immediate digital platforms.
Michael Dommermuth, Head of Wealth and Asset Management, Asia, Manulife Investment Administration, commented: “As we continue on to devote in digitalization, we see the have to have to revolutionize our construction and develop a mission regulate that delivers collectively strategic administration of company propositions, portfolios of electronic choices, and alignment with technologies across diverse marketplaces in Asia. Our concentration wants to be razor-sharp, emphasizing prioritization and a shipping and delivery highway map from the best valued enterprise options.”
In her new position, Grace will have organization accountability for the immediate digital small business, and be dependable for integrating electronic offerings this kind of as Manulife iFUNDS and publish log-in site experience into the firm’s digital ecosystems throughout investment decision and pension platforms, with the goal of generating persistent business returns. Grace will also turn into the products owner of Manulife iFUNDS, an award-winning digital platform that lets traders to regulate their mutual fund portfolios, get access to current market insights, and make fund transactions. Manulife iFUNDS is an important addition to Manulife’s wealth offerings, enabling the organization to much better serve customers’ insurance policies personal savings, expenditure and retirement desires.
“COVID-19 has modified the way our field distributes wealth methods, and we have the disruptive solution in Manulife iFUNDS to match the worries. Our task is to totally leverage and establish on Manulife iFUNDS, bringing a whole prosperity resolution to our unique markets in Asia,” reported Grace Ho, Head of Immediate Digital Small business and Portfolios, Asia, Manulife Financial commitment Administration.
Another target for this new part is the advancement of the selection of digital remedies in supporting Manulife’s captive distribution channel. “Alongside our client encounter concentrate, Manulife Financial commitment Management’s electronic approach has usually pivoted on unleashing the electrical power of digitally-enabled advisors for both equally investment decision and retirement buyers. Digital solutions participate in a vital purpose in equipping our advisors with expense and sector insights for the supply of excellent customer working experience the way our clients want it,” Grace more explained.
Manulife iFUNDS has been introduced in Hong Kong, Malaysia, Philippines, Singapore, and Vietnam due to the fact 2019. It permits both equally the clients and Manulife advisors in diverse ways. Customers can approach and make fund transactions on the Manulife iFUNDS system, and advisors can have simple obtain to customers’ portfolio facts for them to supply timely support pretty much nevertheless with human touch.
“At the moment, Manulife iFUNDS is deployed to provide additional than 100,000 client accounts and around 3,000 Manulife advisors across Asia. Adoption throughout marketplaces has been encouraging. A lot more than 70% of our accounts in Hong Kong are making use of Manulife iFUNDS, and in Malaysia, more than 70% of our overall transactions are dealt with as a result of this electronic answer considering the fact that its launch in Oct 2020,” included Grace. “We are introducing Manulife iFUNDS to the Singapore market to digitally allow advisors to offer far better assistance to our investment decision-linked program customers. Throughout the marketplaces exactly where Manulife iFUNDS is available, our target is to accomplish 100% consumer adoption in 3 years.”
Manulife Expenditure Management’s electronic deployment extends outside of retail mutual fund offerings. In 2020, the firm’s digital channels for Hong Kong’s Mandatory Provident Money (MPF) realized an adoption level of 74% and 66% for the Tax-deductible Voluntary Contributions and MPF Private Account new purposes.
“Underneath the pandemic, we have organized 75 regional webinars and digital conferences in 2020 on your own for our distribution channels and close buyers, recording above 53,000 sights. Social media was also leveraged for dissemination of industry and investment decision insights, either instantly reaching buyers or allowing for advisors to engage their consumers, with about 400 posts posted and 22 million sights garnered,” Grace included.
Recruitment for the purpose of Main Advertising and marketing Officer, Asia, is underway and Grace will keep on the part right until the substitute is onboard.
About Manulife Financial commitment Administration
Manulife Financial investment Management is the world prosperity and asset management section of Manulife Economic Corporation. We attract on much more than a century of money stewardship and the total methods of our mum or dad business to serve people, institutions, and retirement approach customers worldwide. Headquartered in Toronto, our foremost capabilities in public and private marketplaces are strengthened by an expenditure footprint that spans 17 nations and territories. We complement these capabilities by giving accessibility to a community of unaffiliated asset supervisors from around the environment. We’re dedicated to investing responsibly across our firms. We acquire innovative global frameworks for sustainable investing, collaboratively engage with organizations in our securities portfolios, and sustain a large regular of stewardship wherever we have and function assets, and we consider in supporting money properly-staying by means of our place of work retirement strategies. Currently, approach sponsors all-around the earth depend on our retirement approach administration and expense skills to enable their employees prepare for, help you save for, and stay a much better retirement.
As of September 30, 2020, Manulife Financial investment Management had CAD$923 billion (US$692 billion) in belongings beneath administration and administration. Not all offerings are out there in all jurisdictions. For more data, you should visit manulifeim.com.
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