GUATEMALA Town–(Enterprise WIRE)–Apr 8, 2021–
Allied Global BPO (“Allied”), a top world service provider of Small business and Engineering services provisioned to the two US and Latin American shoppers from a network of supply centers positioned all through the US, Guatemala and Honduras, now announced that it experienced accomplished an expenditure in CallTek BPO, Inc. (“CallTek”), a provider of specialized assist providers to 65% of the resorts in North America. Management will keep considerable ownership in the enterprise. The Monetary terms of the private transaction ended up not disclosed.
CallTek’s 500+ employees supply network operations, engineering, client company, technical aid, subject companies and logistics solutions to North American customers from two point out-of-the-art shipping centers in Cebu and General Santos, Philippines. The Enterprise continues to bring in blue-chip Hospitality consumers in search of an IT and BPO supplier able of servicing all touchpoints of their buyers in serious-time – regardless of whether by voice, E-Mail, chat, world-wide-web or social media.
“Allied’s transaction with CallTek leverages our robust expertise in the BPO sector exactly where we have built a lot of investments about the last several a long time,” stated Manuel Gordo, Founder and Main Government Officer. “Allied has processed additional than $2 billion of resort reservations for The Travel & Hospitality sector, and CallTek is perfectly-positioned to increase their portfolio of providers to Central and South American customers.”
“Allied provides entire world-class skills in the Small business and Technology products and services house and will operate with management to enable speed up CallTek’s progress,” said Tony Espinoza, CEO of CallTek. “With Allied, we now have the scale and knowledge to just take-on any sizing job and can present our purchasers a mix of on-shore, in close proximity to-shore and off-shore supply abilities. We are excited about the chances forward for our international customers and personnel as we increase our services to consist of Allied’s abilities and increase our shipping capabilities from these new areas.”
About Allied World-wide BPO
Allied serves North and Central American blue-chip shoppers in the Telecommunications/Cable, Journey & Hospitality, Entertainment, Utility and Hi-Tech sectors from point out-of-the-art delivery centers found throughout the US, Guatemala, Honduras and the Philippines. The Company’s 5,000+ international workforce provision an integrated portfolio of solutions, together with sales, client romantic relationship management, support desk, network management, software development and other back-office support. Allied’s technique is to improve organically and by completing synergistic acquisitions and company carve-outs. For far more facts, be sure to take a look at www.alliedglobal.com.
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Speak to: Don Durbin
Key word: GUATEMALA CENTRAL The united states
Marketplace Key phrase: TELECOMMUNICATIONS Program NETWORKS Internet LODGING Journey Data Management Technologies
Source: Allied World wide BPO
Copyright Business Wire 2021.
PUB: 04/08/2021 07:00 AM/DISC: 04/08/2021 07:01 AM
Copyright Organization Wire 2021.